Common questions

From 100 pcs on most models. The exact MOQ depends on the product and how much customization — branding, packaging, or spec changes — is involved. We confirm it with your quote.

Yes — stands and accessories with your own brand and packaging, with consistent batches and OEM/ODM support.

Yes. We confirm specs, finish, packaging, and test conditions on a sample first, then keep every batch consistent at volume. Sample lead time and any sample fee are confirmed with your quote.

Yes — assembly diagrams, compatibility lists, and load ratings are available on request.

Short, targeted sessions — commonly around 10–15 minutes on the target area, a few times a week. Adjust to the use case and market.

A common routine is 3–5 sessions a week, around 10–20 minutes each on the target area. Adjust to the use case and market.

A common routine is 3–5 sessions a week, around 10–20 minutes each. Adjust to the use case and market.

A common routine is 3–5 sessions a week, around 10–20 minutes each. Adjust to the use case and market.

A common routine is 3–5 sessions a week, around 10–15 minutes each. Follow the guidance for your use case and market.

It varies by model — for example, the electric stand adjusts 80–160 cm and holds up to 60 kg, while the pneumatic stand rotates 90°/180° and holds up to 25 kg. See each model's spec sheet.

Models range from focused red and near-infrared to 7–8 wavelengths with multi-mode programs (red, blue, green, yellow, and near-infrared). The exact wavelength list and modes are on each model's spec sheet.

660 nm red and 850 nm near-infrared, with verified irradiance quoted at a test distance (for example, ≥100 mW/cm²). See each model's spec sheet.

Most use 660 nm red and 850 nm near-infrared in various ratios. The exact ratio and LED count are on each model's spec sheet.

REDDOT stands are designed to fit RD and RDPro phototherapy panels. Tell us your panel models and we'll confirm compatibility and load rating.

Shorter wavelengths such as red are commonly associated with skincare support; longer near-infrared wavelengths penetrate deeper and are associated with recovery support.

Irradiance is always quoted with a test distance (e.g. at 15 cm). Compare figures at the same distance, and ask for the test conditions.

Pulsing runs the near-infrared light at a set frequency (0–9999 Hz) so you can fine-tune a routine.

FDA registration, CE, and RoHS for applicable models. Certificate copies and test reports are available on request.

CE for applicable models, with FDA registration and other certifications depending on the model. Certificate copies and test reports are available on request.

FDA registration, CE, and applicable certifications. Certificate copies and test reports are available on request.

FDA registration, CE, FCC, and RoHS for applicable models. Certificate copies and test reports are available on request.

The RDPro300-FS7 carries FDA registration, CE, FCC, and RoHS for applicable models. We can share certificate copies and test reports on request.

We hold FDA registration and listing for applicable models. Note that registration/listing is not the same as FDA "approval" or "clearance." We also provide CE, FCC, and RoHS documents for applicable models, with certificate copies and test reports you can verify.

Higher irradiance, seven wavelengths, app and pulse control, and build quality backed by a 3-year warranty.

It depends on the product, order volume, and customization scope. Send your requirements and we'll confirm sampling and production lead time together with your quote.

We ship worldwide by sea, air, or express depending on volume and timing, with the packing list, labels, and documents your customs and platform need. After-sales scope and warranty terms are confirmed in your order.